Thank you for choosing Lexo Office. This Refund Policy explains the terms regarding subscription payments and refund requests for our software services.
Lexo Office is a cloud-based SaaS platform provided through subscription plans. As a digital software service, users receive access to software features and services immediately after subscription activation.
Users may request a refund within 7 days of their initial subscription purchase. Refund requests submitted after this period may not be eligible for a refund.
If you experience technical issues, billing errors, or are not satisfied with the service, please contact our support team. Each refund request will be reviewed individually and handled based on the circumstances.
If a refund is approved, the payment will be returned through the original payment method used for the purchase. Processing times may vary depending on your payment provider.
You can cancel your subscription at any time. After cancellation, you will continue to have access to Lexo Office until the end of your current billing period. Future renewal charges will be stopped.
If you have any questions about payments, subscriptions, or refund requests, please contact Lexo Office support.